Discount FloorMat Store Sales and Privacy Policies

Secure Ordering
Your credit card information is handled on a secure server. If for any reason you are not comfortable placing your order online, please feel free to call (888-432-2657) or us.

Privacy
Your information and e-mail address will be kept confidential. Discount FloorMat Store does not monitor visitors' activity via cookies or other intrusive techniques. The only information gathered is that necessary to process orders.

Product Color:
Colors vary depending on monitor calibration and color settings. For color critical applications, please contact us for a sample.

Order Cancellations & Returns:
Buyer must first contact the seller at 888-432-2657. All order cancellations, returns, and refunds must first be approved by the seller and a Return Goods Authorization number (RGA#) supplied. Special ordered items and "made to order" items may not be returned or canceled once the order is entered. All refunds for returned items are subject to inspection and must be in new unused condition. No refunds will be allowed for shipping and handling cost. A 25% ($25.00 Minimum) restocking charge will be charged to all refunds with an RGA#. Additional terms and conditions may apply as dictated by the manufacture of the product ordered and will be made available upon request.

Please note that all wall protection products and most matting products are considered non-returnable. For color critical applications, it is highly recommended to contact us for free samples.

Hardware:

Unless stated otherwise, installation hardware and adhesives are not supplied and are the responsibility of the buyer. Appropriate adhesives can be purchased via FloorMat Store.

Minimum Order Size:
Some products have a minimum order size requirement. If a minimum order requirement applies to your order, we will inform you of this requirement prior to processing your order. We represent many manufactures and not all their policies are alike.

Prices:
All prices are exclusive of all federal, state, and local withholding, excise, sales, use and similar taxes, fees or charges imposed by any governing authority. The Buyer is responsible for payment of any such obligation. Items sold and delivered into Ohio will be charged an appropriate state sales tax based on the county the materials are delivered to unless the buyer supplies with the order a proper and completed Ohio Sales Tax Exemption form with the order entry.

Payment Methods Accepted:
We will accept as method of payment: Cash, Master Card, Visa, Check. Credit terms are subject to prior credit approval. All Discounted prices are strictly contingent on prompt payment of invoice. Past Due accounts will void extended discounts and you will be obligated to pay the full list price. Retainers or other forms of escrow are not permitted and will void all discounts extended. Invoices that are not paid in full or in part within terms will be past due, will be charged an interest rate of 1-1/2% per month on the unpaid balance and will void extended discounts. Back charges incurred for any reason will not be accepted unless previously agreed in writing by the seller. All Credit card orders will be confirmed by phone prior to order entry.

Contract/Purchase Order Administration:
The FloorMat Store considers itself to be a “Materials Suppliers” only. We cannot accept contracts or purchase orders that require us to comply with Prime Contracts, Pay applications, Bonding, Certificates of Insurance, or terms that are outside the scope and intent of our terms provided within.

Shipment, Delivery and Acceptance:
A) Unless otherwise agreed upon in writing by the Seller, deliveries shall be made FOB shipping point(s) (F.O.B. Factory for Drop Ships), freight charges prepaid and added or third party billed. The Seller is not responsible for inside delivery charges, re-delivery charges, extra charges for "Notification of Arrival", or any other special or extraordinary delivery charges. Regardless of the method of delivery, risk of loss for the products shall pass to the buyer on the date the products are delivered to a Common Carrier at the shipping point. We have no responsibility for loss or damage to the products after we have delivered them to a Common Carrier.

B) It is important that the person receiving this order carefully inspect the delivery for condition and accuracy of count. Mark any shortages or damage on the receiving papers and contact the seller immediately to report freight problems at 888-432-2657. If not handled in this manner, the carrier may take the position that “the shortage or damage occurred after delivery” and your claim may be denied.

C) Since actual order quantities, freight rates or freight carriers may differ from original quotation estimates; actual freight charges added to an invoice at time of shipment can be different from initial estimates. Seller does not consider freight rate estimates firm to date of shipment. Unless otherwise noted in a quotation, quoted freight rates are based on one (1) shipment of all ordered material to one (1) destination. Multiple shipments at Buyers request will incur additional freight charges.

Free Shipping Offer:

For a limited time, free shipping is offered on website orders over $2,000 in materials shipping from one location to one location for stair treads, entrance matting, anti-fatigue matting, salon matting, vinyl corner guards, aluminum corner guards and stainless steel corner guards. The Seller is not responsible for inside delivery charges, re-delivery charges, extra charges for "Notification of Arrival", special truck deliveries for locations unable to receive deliveries made by full size semi rucks, or any other special or extraordinary delivery charges. These additional charges will be charged to the given credit card upon invoice receival by the shipping company. The customer will receive an email receipt should this happen. Orders receiving free shipping will be considered approved by the customer with the information given at time of placing the order online, please verify ship to location, contact information and product information. Orders not receiving free shipping will still be required to approve the follow-up Credit Card Order Confirmation forms emailed or faxed after the order is placed. Free shipping is not offered for international, or Alaskan and Hawaiian deliveries. Free shipping is not available for athletic matting, SoftFloor matting, wall guard, handrails or heated matting. Regardless of the method of delivery, risk of loss for the products shall pass to the buyer on the date the products are delivered to a Common Carrier at the shipping point. We have no responsibility for loss or damage to the products after we have delivered them to a Common Carrier. To inquire further, please call or email: 330-650-5561, sales@floormatstore.com.

Order Acceptance:
A) A Buyer's order for any product offered for sale by the FloorMat Store, its authorized representatives and distributors (collectively, the "Sellers"), shall constitute acceptance of the Terms and Conditions set forth herein.

B) Unless otherwise agreed upon in writing by the Seller, any Terms and Conditions in addition to, different from or inconsistent with, those stated herein that may be proposed by the Buyer are herein objected to and rejected.

C) All orders are considered accepted only in Ohio. No order shall be binding upon the Seller until the Seller sends to the Buyer confirmation of its acceptance of such order.